How to Withdraw and Make a Deposit Money in IQ Option
By IQ Option
How to Withdraw Money from IQ Option
Your withdrawal method will depend on the deposit method.
How do I withdraw money?
If you use an e-wallet to deposit, you will only be able to withdraw to the same e-wallet account. In order to withdraw funds, make a withdrawal request on the withdrawal page. Withdrawal requests are processed by IQ Option within 3 business days. If you withdraw to a bank card, a payment system and your bank require additional time to process this transaction.
Conditions may vary depending on location. Please get in touch with Support for precise instruction.
1. Visit website IQ Option or mobile app
2. Log in account with email or social account.
3. Select “Withdraw Funds” button
If you are in our Home page, select "Withdraw Funds" on the right hand side panel
If you are in the trade room, click on the Profile icon and select "Withdraw Funds"
4. You will be redirected to Withdrawal page, specify the amount you would like to withdraw (the minimum withdrawal amount is $2)
Select withdrawal method, for Deposits made from Bank cards, you should first withdraw your deposited amount back to your card in the form of a refund
And afterwards you can withdraw your profit using any other available payment method
Your withdrawal request and withdrawal statuses are display on the withdrawal page
To withdraw your funds, go to the Withdraw Funds section. Choose a withdrawal method, specify the amount and other necessary details, and click the “Withdraw Funds” button. We do our best to process all withdrawal requests within the same day or the next day if outside working hours on business days (excluding weekends). Please note that it may take a little longer to process interbank (bank-to-bank) payments.
How to withdraw money from the trading account to a bank card?
The number of withdrawal requests is unlimited. The withdrawal amount should not exceed the current trading balance amount.
*Withdrawal of funds returns the money that was paid in the previous transaction. Thus, the amount that you can withdraw to a bank card is limited to the amount that you have deposited with that card.
Appendix 1 shows a flowchart of the withdrawal process.
The following parties are involved in the withdrawal process:
1) IQ Option
2) Acquiring bank – IQ Option’s partner bank.
3) International payment system (IPS) – Visa International or MasterCard.
4) Issuing bank – the bank that opened your bank account and issued your card.
Please note that you can withdraw to the bank card only the amount of your initial deposit made with this bank card. This means that you can return your funds to this bank card. This process may take a little longer than expected, depending on your bank. IQ Option immediately transfers the money to your bank. But it may take up to 21 days (3 weeks) to transfer money from the bank to your bank account.
If you do not receive the money on the 21st day, we kindly ask you to prepare a bank statement (with logo, signature and stamp if it is a printed version; electronic versions must be printed, signed and stamped by the bank) covering the period from the date of the deposit (of these funds) to the current date and send it at [email protected] from the email linked to your account or to our support officer via live chat. It would be amazing if you could also provide us with an email of the bank representative (the person who provided you with the bank statement). We would then ask you to inform us as soon as you send it. You can contact us via live chat or by email ([email protected]). Please note that your bank statement must contain information about your bank card (the first 6 and 4 last digits of its number).
We will do our best to contact your bank and help them find the transaction. Your bank statement will be sent to the payment aggregator, and the investigation may take up to 180 business days.
If you withdraw an amount you deposited on the same day, these two transactions (deposit and withdrawal) will not be reflected on the bank statement. In this case, please contact your bank for clarification.
Frequently Asked Questions (FAQ)
The standard maximum time limit for bank transfers is 3 business days, and it can take less. However, just as some boletos are processed in less time, others may need all the time of the term.
How long does it take for the withdrawal I made by bank transfer to arrive in my bank account?
This is a new minimum withdrawal amount for bank transfers only. If you choose another method, the minimum amount is still 4 BRL. This change was necessary due to the high number of withdrawals processed by this method at low values. In order to respect the processing time, we need to decrease the number of withdrawals made per day, without affecting the quality of the same.
Why did you change the minimum amount for bank transfer withdrawals to 150.00BRL?
If you want to withdraw an amount below 150 BRL, you only need to select another withdrawal method, for example electronic wallet.
I am trying to withdraw less than 150.00BRL by bank transfer and I get a message to contact support. Please arrange it for me
We have no restrictions as to the minimum withdrawal amount — starting from $2, you can withdraw your funds on the following page: iqoption.com/withdrawal. To withdraw an amount less than $2, you will need to contact our Support Team for assistance. Our specialists will provide you with the possible scenarios.
What are the minimum and maximum withdrawal amounts?
Yes. You need to verify your identity in order to withdraw funds. Account verification is necessary in order to prevent fraudulent financial transactions on the account.
Do I need to provide any documents to make a withdrawal?
To pass the verification process, you will be kindly asked to upload your documents on the platform using the links given below:
1) A photo of your ID (passport, drivers license, national ID card, residence permit, refugee identity certificate, refugee travel passport, voter ID). You can use our video tutorials below for details.
2) If you used a bank card for depositing money, please upload a copy of both sides of your card (or cards if you used more than one to deposit). Please remember that you should hide your CVV number and keep visible the first 6 and the last 4 digits of your card number only. Please make sure that your card is signed.
If you use an e-wallet to deposit funds, you need to send us a scan of your ID only.
All the documents will be verified within 3 business days after you make a withdrawal request.
1) After a withdrawal request is made, it receives the "Requested" status. At this stage, funds are deducted from your account balance.
Withdrawal statuses. When will my withdrawal be completed?
2) Once we begin processing the request, it receives the "In process" status.
3) Funds will be transferred to your card or e-wallet after the request receives the "Funds sent" status. This means that the withdrawal has been completed on our side, and your funds are no longer in our system.
You may see the status of your withdrawal request at any time in your Transactions History.
The time when you receive the payment depends on the bank, the payment system or the e-wallet system. It is approximately 1 day for e-wallets and usually up to 15 calendar days for banks. The withdrawal time could be increased by the payment system or your bank and IQ Option has no influence on it.
For every withdrawal request, our specialists need some time to check everything and approve the request. This is usually no more than 3 days.
How long does it take to process the withdrawal?
We need to make sure that the person who makes a request is really you, so that nobody else can access your money.
This is necessary for the security of your funds, along with the verification procedures.
After that, there is a special procedure when you withdraw to a bank card.
You can only withdraw to your bank card the total amount deposited from your bank card within the last 90 days.
We send you the money within the same 3 days, but your bank needs some more time to complete the transaction (to be more precise, the cancellation of your payments to us).
Alternatively, you can withdraw all your profits to an e-wallet (like Skrill, Neteller, or WebMoney) without any limits, and get your money within 24 hours after we complete your withdrawal request. This is the fastest way to get your money.
How to Deposit Money in IQ Option
You are welcome to deposit using a debit or credit card (Visa, Mastercard or Maestro) or an e-wallet like Skrill, Neteller, Webmoney, and other e-wallets.
How do I make a Deposit?
Choose your payment method here
The minimum deposit is 10 USD/GBP/EUR. If your bank account is in a different currency, the funds will be converted automatically.
Many of our traders prefer using e-wallets instead of bank cards because its faster for withdrawals.
And we have good news for you: We dont charge any fees when you make a deposit.
1. Visit IqOption website or mobile app,
2. Login to your trading account.
3. Click on the “Deposit” button.
If you are in our home Page, press the "Deposit" button in the upper right corner of the main website page
If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page.
4. You may enter a deposit amount manually or select one from the list.
There are several ways to deposit funds into your account, you can make deposits via any debit and credit card. The card must be valid and registered in your name and support international online transactions. select "Visa / Mastercard" payment method and click "Go to payment"
5. You will be redirected to a new page where you will be requested to enter your card number, cardholder name and CVV.
The CVV or СVС code is a 3-digit code that is used as a security element during online transactions. It is written on the signature line on the back side of your card. It looks like below
To complete the transaction, press the "Pay" button.
On the new page that opened, enter the 3D secure code (a one time password generated to your mobile phone that confirms the security of the online transaction) and click the "Confirm" button
If your transaction has been completed successfully, a confirmation window will appear and your funds will be credited to your account instantly
When making a deposit, your bank card gets linked to your account by default. Next time you make a deposit, you wont have to enter your data again. You will only need to choose the necessary card from the list.
IQ Option company is not able to debit your account without your authorization.
Where is my money? A Deposit was made to my account automatically
Please make sure that a third party doesnt have access to your bank account or e-wallet.
Its also possible that you have several accounts on our website.
If theres any chance that someone got access to your account on the platform, change your password in the settings.
Frequently Asked Questions (FAQ)
Boletos are processed and credited to your IQ Option account within 2 business days. Please note that we have different boletos, and they usually vary only in the minimum processing time, being 1 hour for fast boletos and 1 day for the other versions. Remember: business days are only from Monday to Friday.
How long does it take for the boleto I paid to be credited to my account?
Please note that the maximum processing time for boletos, even the fastest, is 2 business days! Therefore, it means that there is only something potentially wrong if this deadline has expired. It is common for some to be credited quickly and others not. Please just wait! If the deadline has expired, we recommend contacting us via support.
I paid a fast boleto and it didnt come into my account in 24 hours. Why not?
The standard maximum time limit for bank transfers is 2 business days, and it can take less. However, just as some boletos are processed in less time, others may need all the time of the term. The most important thing is to make the transfer on your own account and place a request through the website/app before making the transfer!
How long does it take for the deposit I made by bank transfer to arrive in my account?
This is a new AML (anti-money laundering) system that we have implemented. If you deposit via Boleto, you must wait up to 72 hours before making a withdrawal. Note that the other methods are not impacted by this change.
Whats this 72-hour error?
No. All deposit means must belong to you, as well as the ownership of cards, CPF and other data, as stated in our Terms and Conditions.
Can I deposit using someone elses account?
You can only set the currency once, when you make the first deposit attempt.
What if I want to change the currency of my account?
You will not be able to change the currency of your real trading account, so please make sure you choose the correct one before you click "Proceed to payment".
You can deposit in any currency and it will be automatically converted to the one you chose.
You can use any Visa, Mastercard, or Maestro (with CVV only) debit or credit card to deposit and withdraw money, except for Electron. The card must be valid and registered in your name, and support international online transactions.
Debit and credit cards. Can I deposit via credit card?
If you want to unlink your card, please click "Unlink Card" right under the "Pay" button when you make your new deposit.
How can I unlink my card?
The 3-D Secure function is a special method for processing transactions. When you get an SMS notification from your bank for an online transaction, it means that the 3D Secure function is on. If you do not receive an SMS message, contact your bank to enable it.
What is 3DS?
Use your computer to deposit and it should work right away!
I have problems depositing via card
Clear temporary internet files (cache and cookies) from your browser. To do this, press CTRL+SHIFT+DELETE, choose the time period ALL, and select the option to clean. Refresh the page and see if anything changed. For complete instructions, see here.. You can also try using a different browser or a different device.
Deposits might be declined if you entered the wrong 3-D Secure code (the one-time confirmation code sent by the bank). Did you get a code via SMS message from your bank? Please contact your bank if you didnt get one.
This might happen if the "country" field is empty in your information. In this case, the system doesnt know what payment method to offer, because available methods differ by country. Enter your country of residence and try again.
Some deposits might be declined by your bank if they have restrictions on international payments. Please contact your bank and check this information on their side.
You are always welcome to make deposits from an e-wallet instead.
We support the following: Skrill, Neteller, Paypal
You can easily register with any of them online for free, and then use your bank card to add money to the e-wallet.
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